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Luxurious Lighting Designs

01. WHAT WE DO

WE ARE THE EXPERTS IN DESIGN & MANUFACTURING OF LUXURIOUS LIGHTING

A team with over 35 years experience, The Lighting Agency has been designing, developing and manufacturing professional commercial, industrial, domestic and architectural lighting, and we continue to pursue innovation and provide ideal high-end lighting solutions. With complete systems of processing equipment, which allows rapid finish and exhaustive quality control.

Here in The Lighting Agency, we have our own R&D department to incorporate the latest advancements in lighting technology. With both talent and experience in semiconductor technology, thermology, electricity, mechanics, optics and aesthetics, our innovative team endeavor to define lighting products in creative designs.

Each product that leaves The Lighting Agency, has been inspected throughout the production process and tested thoroughly to ensure finished products are of exceptional quality.


02. MANUFACTURING TO SPECIFICATION PROCESS

BESIDE STANDARD PRODUCTS, WE ALSO PROVIDE CUSTOM SERVICE ACCORDING TO YOUR REQUIREMENT. BELOW ARE OUR CUSTOM SERVICE PROCEDURE

01. Consultation discussing product requirement

 

02. Evaluation on the requirement by The Lighting Agency R&D team

 

03. Product proposal including quotation and drawing offered within days

 

04. New product prototype can be provided for confirmation within several days

 

05. Discuss any improvement on the new product prototype

 

06. Customer Engagement Letter is signed and deposit paid. Production commenced

 

 

Whats New

Over 35 Years of Experience in Lighting Manufacturing

A team with over 35 years experience, The Lighting Agency has been designing, developing and manufacturing professional commercial, industrial, domestic and architectural lighting, and we continue to pursue innovation and provide ideal high-end lighting solutions. With complete systems of processing equipment, which allows rapid finish and exhaustive quality control.

We Follow The Most Advanced Technology

At The Lighting Agency, we have our own R&D department to incorporate the latest advancements in lighting technology. With both talent and experience in semiconductor technology, thermology, electricity, mechanics, optics and aesthetics, our innovative team endeavor to define lighting products in creative designs.

Quality Assurance and Continuous Improvement

Our factory have passed international certificated product system of TUV, and also conform to ISO9001 requirement. Every step in the production process has a routine quality procedure. Each product that leaves The Lighting AGency, has been inspected and tested thoroughly, resulting in minimal returns and maximum efficiency. With CE, RoHS and SAA approved and strict adherence to international quality standards, our luminaries carry the promise of quality and honest warranty policy to prove it.

Worldwide Project Experience

Our current business has covered over 52 countries and regions around the globe, and target European and Oceania countries as our primary. Thanks to many successfully completed worldwide projects, we are able to pass on our know-how in consultation and implementation of clients' requirements.

Your Satisfaction Is Our Mission

The Lighting Agency believe that our success depends on the success of lighting solutions we offer to clients, therefore we constantly strive to provide a higher return on investment to your business. The ultimate goal of The Lighting Agency is, and will always be customer satisfaction. Our services are guaranteed, and The Lighting AGency stands behind all our work to assure your company a satisfactory experience.

03. WHY CHOSE THE LIGHTING AGENCY

WE ARE SMALL ENOUGH TO CAR, BIG ENOUGH TO COUNT

We build every light fixture like we would build our own. We are passionate about quality and pride ourselves on attention to detail. We are with you through the entire construction process and offer post production maintenance/warranty support in need, offerring nationwide support.

We are aligned with market leading businesses to provide continuous development/enhancements and top quality Lighting products. Our team have genuine experience and hence can offer genuine advice.

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FAQ

What Is The Warranty On Your Products?

The warranty is 2-5 years, product depending.

What About Your Payment Terms?

Our standard payment term is 50% deposit prepaid by T/T, and 50% balance should be paid before shipment.

But, as our cooperation is getting deeper, we will consider to adjust percentage of T/T, and support other payment terms, such as L/C, O/A, etc.

Can You Supply Samples?

Yes, we welcome sample order for your approval. Mixed samples are acceptable.

Do You Have MOQ Limit For Orders?

MOQ is dependant on product selected, it can be flexible.

Do You Have Quality Control? What About Your Product Quality?

Our factory have passed ISO9001, and every step in the production process has a routine quality procedure. Each material/product has been inspected and tested by IQC, IPQC, FQC, and OQC.

Can You Provide Photometric Reports like IES/LTD Files

Yes, we can offer photometric report like IES/LTD files for selected products. We have testing equipment with well-known brand “EVERFINE” for integrating sphere and dark rooms.

How Long Untill You Deal With A Complaint 

We can give you a fast, high effectively and cheerful after-sales service.

Normally we need 3 days to provide solutions after all necessary information collected.

If it is due to quality problem, we will give compensation accordingly, but we need you provide us with detailed photos and video. After our QC analyse and find out the reason, we will give you the solutions.

What Are Lead Times For Orders?

For samples (if not a new product), it normally takes 7-10 days, Shipment options may effect this, while mass order would need 20-40 days according to order quantity.

For customised products, it would take about 90 days, if new molds are needed.